FAQs

IN PERSON MARKET FAQs

Where is the market?

This year's Holiday Market is at The Water Oasis in Newberg, Oregon.  There are 3 days to the in-person market, December 3rd, 4th & 5th, 2021.

Does it cost to attend the market?

Yes and No :)

Friday, December 3rd is our Early Bird Shopping Night from 6-9pm, and tickets are $15 each.  These tickets include a glass of beer or wine as well as 2 raffle tickets.  

Saturday and Sunday December 4th & 5th are free.

What COVID-19 precautions are you taking?

We consider the safety of all of our supporters and our cystic fibrosis families of the utmost importance.  Since we serve a high-risk community, we are only able to put this event on with the highest levels of precautions.  Face masks and proof of vaccination will be required for entry into the market.  

Are children allowed at the market?

While we absolutely LOVE seeing little ones enjoy our event, at this time we are only able to accept those who are fully vaccinated against Covid-19 for the safety of our community.  

When will the raffle winners be drawn?

Raffle winners will be drawn the week of December 6th, 2021. Winners will be notified and delivery/pickup arranged.

What does my donation go to?

Your donation is so helpful to the cystic fibrosis community. The Vivian Lee Foundation uses donations to go towards our Programs, supporting other local CF families in need and funding research for CF therapies and treatments.

VIRTUAL MARKET FAQ's

When will my items ship?

All items will ship in 1-3 business days from your online order. We are a completely volunteer run charity, and so all orders will be packaged and shipped out as they come in. We can only ship in the United States. Items will ship First Class or Priority Mail. We are unable to Overnight items.  Items ordered by December 10th will arrive in time for Christmas in the contiguous USA. When will the raffle winners be drawn? Raffle winners will be drawn the week of December 13th, 2021. Winners will be notified and delivery/pickup arranged.

Will all of my items arrive together?

Yes! We will package your entire order (from multiple vendors) together for your shipment.

If I attend the in-person market can I pick up my virtual order there?

This year we are operating the virtual and in-person markets separately.  They each have their own vendors and timelines. 

To ensure a smooth delivery, we strongly encourage selecting shipping for all orders. If you prefer local pick-up, you will be responsible for picking up your order in Newberg, Oregon within 7 days from your order being fulfilled. Your pick up instructions will be sent to your email once your order has been processed. OUR PICK UP LOCATION HAS CHANGED so please read that email closely when you receive it.

What does my donation go to?

Your donation is so helpful to the cystic fibrosis community. The Vivian Lee Foundation uses donations to go towards our Programs, supporting other local CF families in need and funding research for CF therapies and treatments.

What is your return policy?

Due to the nature of this fundraiser, we are unable to accept returns. All sales are final, and vendors will not be accepting returns from Vivi’s Vintage Holiday Day Market. We appreciate your understanding in this.

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